Gift Certificate FAQ and Policy
What is a gift card?
A ClassyStands 'gift certificate' or 'gift card' means a prefunded electronic record evidencing an issuer's agreement to provide goods. A 'gift certificate' or 'gift card' is for the storage of information and for which the value is decremented upon each use.
How do I access gift cards purchased which were misplaced or never received?
Please check your email “spam” or “junk” folder before contacting email@example.com.
Can gift cards be issued with any initial value?
Gift cards can be purchased for any amount up to a maximum value of $275.00 USD (or equivalent in your local currency) when issued. ClassyStands may, in its sole and absolute discretion, lower such amount by providing you with prior notice. The gift card only be applied toward any purchase made at any ClassyStands.
Can a gift card be used more than once?
Yes, provided there is still a balance remaining on the card.
Can a gift card be used to buy a gift card?
No, you can not use a gift card to buy another gift card.
Can a gift card be used to pay for shipping and taxes?
Yes, gift cards are applied to the final order total which includes shipping and taxes.
Can gift cards be reloaded?
No, you can't reload a gift card.
Can more than one gift card be used towards a purchase?
Yes. You can redeem another gift card during checkout.
Can gift cards be used in conjunction with a discount code?
Yes, gift cards are a form of payment.
What if I want a refund of my gift card?
A refund of a gift card can only be requested by the original purchaser. It is redeemable for its cash value or subject to replacement with a new gift card entitling the bearer to goods in an amount equal to but not greater than the amount of the original gift card or the amount remaining after use, if any, at no cost to the bearer. The issuer of the gift certificate has the option to redeem the remaining value of the gift certificate or gift card for cash or offer a replacement certificate or card: Provided, That if the amount remaining is less than one dollar, it is redeemable for cash.
How do I check the balance on my gift card?
Customers can check their gift card balance by sending a request to firstname.lastname@example.org
What if I misplaced my gift card code?
When a customer loses a gift card code or needs a balance update, an updated gift card is emailed to its original customer.
What can a gift card be used for?
Gift cards are redeemable for merchandise only and not for cash, except as required by law.
Can the gift card be used by more than one person?
No, they are single-use only and closed-loop (i.e., the Gift Card may only be used at ClassyStands for purchase of goods and no other merchant or company).
Are ClassyStands gift cards transferable?
No, only the original purchaser can request a return. A gift card is not exchangeable for cash or merchandise or replaced if lost, stolen, or misused in any way or the subject of fraud or illegal activity.
Are there any fees charged?
No, it does not include any activation fees or added service fees, or fees that reduce the value of the card over time to comply with West Virginia law.
Can I get a physical gift card as seen sold in stores?
No, gift cards are sent to you electronically through your email. You can then print it out.
How long does it take to get my gift card once ordered?
Once payment is approved, a conformation email is sent to you. The gift card in the form of a certificate with identifying numbers can then be used.
How long are gift cards good for?
ClassyStands gift cards do not expire. However, West Virginia law states; A gift certificate is presumed abandoned three years after the thirty-first day of December of the year in which the certificate was sold, the amount abandoned is deemed to be sixty percent of the certificate's face value.